1. How can I place an order?
You can place an order on our website, phone, or email. If you choose to order by phone, please remember to confirm your order in writing within 24 hours.
2. What payment options do you offer?
We accept a 50% deposit at the time of your order, and the remaining balance can be paid upon delivery (COD), or you can pay in cash, cashier's check, money order, or credit card. We accept VISA, MASTER CARD, AMERICAN EXPRESS, and DISCOVER.
3. How do I submit my credit card information?
You can call 214-741-1555 or email Eva@classice.com and request our credit card submittal form.
4. Can I get assistance with my order?
Absolutely! Our knowledgeable team is here to assist you throughout the ordering process. If you have any questions or need guidance, please don't hesitate to reach out to us.
5. What happens if I don't confirm my phone order in writing within 24 hours?
To ensure accuracy and prevent any misunderstandings, we require written confirmation for phone orders within 24 hours. If we don't receive written confirmation, your order will not be processed.
At Classic Caps & Embroidery, we are committed to providing you with exceptional products and outstanding customer service. We look forward to assisting you with your order and delivering a product that exceeds your expectations. Place your order today and experience the perfect blend of style, comfort, and quality.