How To Order
At Classic Caps & Embroidery, we strive to make the ordering process as convenient and straightforward as possible. Whether you prefer to place your order by phone, fax, mail, or email, we are here to assist you every step of the way. Our team is dedicated to ensuring that you receive the perfect cap, embroidered or screenprinted garment that meets your style and comfort preferences.
If you choose to place your order by phone, please note that it is essential to confirm your order in writing within 24 hours. This confirmation helps us ensure accuracy and prevents any misunderstandings. We want to make sure that your order is exactly what you envision, and written confirmation allows us to proceed with production confidently.
When providing instructions for your order, we encourage you to be as clear and detailed as possible. If you have any questions or need assistance, please do not hesitate to reach out to our knowledgeable team. We are here to help you and provide guidance throughout the ordering process. Your satisfaction is our top priority.
For your convenience, we offer various payment options. When placing your initial order, a 50% deposit is required. The remaining balance can be paid upon delivery (COD), or you can choose to pay in cash, cashier's check, money order, or credit card. If you prefer to pay by credit card, we accept VISA, MASTER CARD, AMERICAN EXPRESS, and DISCOVER. To streamline the process, you can email Eva@classice.com and request our credit card submittal form.
1. How can I place an order?
You can place an order on our website, phone, or email. If you choose to order by phone, please remember to confirm your order in writing within 24 hours.
2. What payment options do you offer?
We accept a 50% deposit at the time of your order, and the remaining balance can be paid upon delivery (COD), or you can pay in cash, cashier's check, money order, or credit card. We accept VISA, MASTER CARD, AMERICAN EXPRESS, and DISCOVER.
3. How do I submit my credit card information?
You can call 214-741-1555 or email Eva@classice.com and request our credit card submittal form.
4. Can I get assistance with my order?
Absolutely! Our knowledgeable team is here to assist you throughout the ordering process. If you have any questions or need guidance, please don't hesitate to reach out to us.
5. What happens if I don't confirm my phone order in writing within 24 hours?
To ensure accuracy and prevent any misunderstandings, we require written confirmation for phone orders within 24 hours. If we don't receive written confirmation, the interpretation of the order will be left to our discretion.
At Classic Caps & Embroidery, we are committed to providing you with exceptional products and outstanding customer service. We look forward to assisting you with your order and delivering a product that exceeds your expectations. Place your order today and experience the perfect blend of style, comfort, and quality.